1. Booking and intake

You can book online any time through the online booking page or by calling the clinic at 519-322-4627. Once you book, you’ll receive a confirmation email and a brief intake form to complete. The intake covers your main concern, relevant medical history, current activity, and what you’d like to get back to doing.

2. The history (the first 15–20 minutes)

The visit starts with a thorough conversation. We discuss when symptoms started, what makes them better or worse, what you’ve tried, and how this is affecting work, training, sleep, or daily life. We also screen for red flags (see the section below) and review any imaging or prior treatment.

This is where most of the diagnostic picture comes together. Asking the right questions matters more than any single test.

3. Physical and movement assessment

Next is a structured physical exam tailored to the area of concern. This typically includes:

  • Movement screening — how you move in functional positions (squats, single-leg work, reaching, walking, sport-specific demands when relevant).
  • Joint range and quality — active and passive testing of the relevant joints.
  • Strength and motor control — targeted muscle testing relevant to your symptoms.
  • Neurological screen when symptoms warrant — reflexes, sensation, neural tension tests.
  • Special tests — orthopedic tests specific to the suspected diagnosis (e.g., Lachman for ACL, Spurling for cervical radiculopathy, Hawkins-Kennedy for shoulder).

4. Explanation and diagnosis

After the assessment, we sit down and discuss findings in plain language. You’ll get a working diagnosis, an explanation of what’s likely driving the symptoms, an honest sense of prognosis, and a discussion of options. If imaging or a referral is appropriate, that’s discussed at this point too.

5. Treatment (when appropriate)

If the assessment supports it and you consent, treatment usually starts that day. Treatment is tailored to the diagnosis and may include any combination of:

  • Targeted soft-tissue work
  • Joint mobilization or manipulation (with full discussion of risks and alternatives)
  • Integrated dry needling for muscle and trigger-point management
  • Shockwave therapy for select tendinopathies and chronic conditions
  • Movement and motor control retraining
  • The first exercises of your rehab progression

You’ll always be told what’s being done, why, and what to expect. Nothing is done without your informed consent.

6. Your rehab plan

Before you leave, you’ll have a clear plan: exactly what exercises to do, how often, how to load them, and what to monitor. The plan is written down (or sent digitally), so you don’t have to remember everything from a single visit. Rehab is the part that actually changes the trajectory — in-clinic treatment makes it easier to do that work well.

7. Possible post-treatment soreness

It’s common to experience some mild soreness for 24–48 hours after an initial treatment, especially after manual therapy or dry needling. This is normal and usually resolves with light movement, water, and time. Significant pain, new symptoms, or anything unusual should be reported — that’s why we’ll always exchange contact options.

8. When imaging or referrals may be recommended

Imaging (X-ray, MRI, ultrasound) is appropriate in specific situations:

  • Suspected fracture or bone stress injury
  • Progressive neurological deficit or red-flag findings
  • Failure of structured conservative care over a defined timeframe
  • Pre-surgical planning when surgical consultation is being considered
  • Specific situations where the imaging will change management

Routine imaging for non-specific low back, neck, or musculoskeletal pain is not recommended by current guidelines (ACP, NICE, Choosing Wisely Canada) — findings often don’t correlate with symptoms and can lead to unnecessary intervention.

Referrals to family physicians, sport medicine physicians, surgeons, physiotherapists, or other providers are made whenever your needs go beyond what chiropractic care can address. This is part of good care, not a step back.

9. Follow-up and progression

Follow-up frequency depends entirely on your diagnosis, goals, and how you’re responding. Acute presentations may need a few visits close together; chronic or rehab cases are often paced at weekly or every-other-week sessions with structured progressions in between. You’ll never be on an open-ended treatment plan — goals and timelines are set from the start.

Emergency / red flag symptoms

Some symptoms require urgent medical care, not a chiropractic visit. Call 911 or go to your nearest emergency department for: chest pain or shortness of breath, sudden severe headache or stroke-like symptoms (face drooping, arm weakness, speech changes), progressive limb weakness, loss of bowel or bladder control, saddle anesthesia (numbness in the groin/inner thighs), severe trauma, or any symptom that feels rapidly worsening or life-threatening.

Practical details

  • Location: Advanced Wellness Centre, Leamington, Ontario. Map & directions.
  • What to wear: Comfortable clothes you can move in. Shorts or athletic wear are ideal if the issue involves the legs or back. Athletic tops for shoulder or upper back issues.
  • How long: First visit is typically 60 minutes. Follow-ups vary by case but are usually 30–45 minutes.
  • Payment and insurance: Most extended health insurance plans cover chiropractic. We provide receipts for reimbursement. Direct billing depends on your provider — we’ll confirm at booking.
  • Cancellations: 24-hour notice is appreciated for any schedule change.